Accessibility Statement for ensures the accessibility of this website in accordance with the following legislation: Law of July 19, 2018, on the accessibility of websites and mobile applications of government agencies.

This accessibility statement applies to the website

Conformity Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve the accessibility of websites for all people. There are three levels of conformity defined: Level A, Level AA, and Level AAA. is fully compliant with WCAG 2.1 Level AA. The Ombudsfin website is partially compliant with WCAG 2.1 Level AA. Partially compliant means that some parts of the content do not fully meet the accessibility standards, particularly the Word documents made available for download that do not fully comply with accessibility criteria.


We welcome your feedback on the accessibility of Please let us know if you encounter accessibility barriers on

  • Phone: +32 (0)2 545 77 70
  • Email:
  • Visitor Address: North Gate II, Koning Albert II-laan 8 bus 2, 1000 Brussels
  • Mailing Address: North Gate II, Koning Albert II-laan 8 bus 2, 1000 Brussels

We aim to respond to feedback within 2 working days.

Technical Specifications

The accessibility of depends on the following technologies that work with the specific combination of web browser and any supporting technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for compliance with the accessibility standards used.

Accessibility Audit

Compliance with the accessibility requirements of the Ombudsfin website is monitored through the automated audit tool Pa11y Ci.


This statement was prepared on February 23, 2023, using the W3C Accessibility Statement Generator Tool.